Introducing My PowerPoints Blog!

As I continue to develop content for The Company Rocks I am creating specialized blogs to meet your specialized needs.

Introducing the new PowerPoints blog – http://www.thecompanyrocks.com/powerpoints

The focus for this blog is to offer tips that help you to improve your communications skills.

Yes, I will share tips and techniques to help you get the most our of MS PowerPoint. But, this is not a blog that is limited to MS PowerPoint.

MS PowerPoint is just one tool that you may use to help you craft and deliver a powerful message.

Remember these PowerPoints:

Your MS PowerPoint slides are not your message

MS PowerPoint does not deliver your message. You do!

Therefore, the tips and techniques that I share with you to get the most out of MS PowerPoint have a unified message:

“How will this tip help me to make a Powerful Point?”

Click here to visit the PowerPoints blog.

I have posted my first video lesson on the blog. Check back frequently for new articles and video demonstrations.

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Always be prepared!

You never know when to expect the unexpected. But you should be prepared. It is not a question of “if.” It is a question of “when.” When will the unexpected happen? When will I be called on to respond to something unexpected.

I got that call yesterday. Actually, I got 5 or 6 frantic calls yesterday. As soon as my plane landed in Boston, my cell phone rang and rang. The unexpected had happened. They wanted to know if I could respond?

“Yes,” I said, “I will. I am prepared.”

Unfortunately, the keynote speaker for this conference had a sudden death in the family. Of course he left town immediately. Wouldn’t you? I would have.

So… I will deliver the keynote today. I am confident that it will be successful. I am always prepared. I am always ready.

I’ll let you know more tomorrow….

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5 Great Tips to Improve Your Writing

Click hereto read a really useful article by Simon Payn, “Five Lessons From Newspapers to Boost Your Blog’s Circulation.”

Don’t be put off by the title. You don’t have to be a blogger to benefit from these 5 tips.

Do you write memos? Read the article.

Do you give presentations? Read the article.

If you want to improve your writing skills or presentation skills, you will get great tips on:

  1. Brevity – What if you had to cut your article or presentation by 50%?
  2. A Strong Opening – Capture your audience’s attention at the start.
  3. Use Headlines – Readers like to skim. Give them a road-map.
  4. Visuals. Get the most out of them.
  5. Accuracy. Check your facts, check your spelling, check your links.

Please share some of your favorite tips. What articles have helped to improve your communications?

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What is your speaking rate?

No, this article is not a discussion about how much you should charge to deliver a speech. Charge as much as you dare – or at least what the market will bear. But first make sure that your content and delivery are top-notch.

Speaking of delivery. How fast or slow do you speak? Do you speak too fast for your audience to understand you? Or so slow that your audience falls asleep or tunes you out?

Walter Cronkite remains one of the most respected communicators in broadcast history. He paid close attention to his delivery:

“Cronkite trained himself to speak at a rate of 124 words per minute in his newscasts, so that viewers could clearly understand him. In contrast, Americans average about 165 words per minute, and fast, difficult to understand talkers speak close to 200 words per minute.

How do you rate? The correct answer is that you should match your number of words per minute (WPM) to fit your audience and the setting for your speech. The larger the room and the larger your audience, the slower you should speak. In a more intimate setting (one-on-one or small group around a table) you can speak faster but be sure to watch your audience’s body language. Watch for clues that you need to either speed up or slow down. We listen with our eyes!

Here are four tips to use as you prepare your next speech or presentation:

  1. When you are rehearsing, be sure to time yourself. Record your time. And record your rehearsals (audio /video)
  2. If you are using PowerPoint, take advantage of the Rehearse Timings feature. (Menu – Slide Show – Rehearse Timings) This will record the amount of time you spend on each slide (or each bullet point) as well as the overall length of your presentation. As a bonus, you can incorporate these timings to allow the slides to advance automatically when you do your presentation.
  3. Prepare a shorter version of your speech. Quite often, you will be asked to “speed it up” because the program is running behind schedule. DON’T! Don’t speed up your delivery – a recipe for disaster. Rather, deliver your streamlined-version. Quite often, this will be the more effective speech – you benefit from brevity!
  4. Always memorize – two parts of your speech: Your first two minutes. Your closing minute.

Pay attention as others speak. How do you react as an audience? As a listener? Does the speaker engage you? Do you follow them? Do you understand them? What is their speaking rate?

Of course, variety is the spice of life. You need to vary your rate of speaking to reflect the tone of your content. Speed up when you are excited; slow down when you are making an important point. And always remember “the power of the pause.”

Learn to master your speaking rate and you will achieve your goal – your message will be heard and understood.

Learn to master your speaking rate and you will be asked back to speak again. Your reputation will grow and more audiences will want to listen to what you have to say. And… the rate that you can charge to speak will also improve. You will be worth it. You will have earned it.

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The Benefits of Brevity

“I didn’t have time to write you a short letter, so I wrote you a long one.”

– Mark Twain

Actually, this is going to be a short post. I am going to share six of my favorite quotations on the topic of “brevity” with you. I will make the briefest of comments after each.

Tell me what you think – in a few words, please!

1) The opening quote by Mark Twain.

  • When writing an article or a speech, spend more time deciding what to take out than what to put in.
  • Edit – mercilessly!
  • Make you point, stick to it, support it and drive it home to your audience.
  • Easier said than done!

2) “The most valuable of all talents is that of never using two words when one will do.” – Thomas Jefferson

  • Edit – mercilessly!
  • Use a two syllable word rather than one with three.
  • History’s most memorable speeches use very few words:

3) “A speech should be as long as a piece of string – long enough to wrap up the package.” – Anonymous

  • Enough said!

4) “Anybody can have ideas – the difficulty is to express them without squandering a quire of paper on an idea that ought to be reduced to one glittering paragraph.” – Mark Twain

  • That is why I love and collect quotations.
  • Edit – mercilessly!

5) “If you can’t state your position in eight words or less, you don’t have a position.”– Seth Godin

  • And your audience won’t remember what you said.
  • And your audience won’t know what to do as a result.

6) “Be sincere. Be brief. Be seated.” – Franklin D. Roosevelt

  • re: “Be seated.” Don’t talk yourself out of the sale!

OK – some tasty morsels to chew on.

Please share your favorite quotations with our readers. Just keep it short and to the point!

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Don’t Point Your Finger!

hillary-points-finger.jpgYour mother told you! “It’s not polite to point your finger at someone.” And she was correct on this point. I do not like to have someone point their finger at me – literally or figuratively.

Senator Hillary Clinton – It is time that you started to listen to your mother! Remember what she told you: “It’s not polite to point your finger at someone. It will not earn you any points (votes) and people do not appreciate it.”

obama-1.jpg

Senator Barack Obama also points his finger. What politician does not? But this post – and my blog – is not about “political finger pointing.” I am not writing about shifting the blame. I am posting and blogging about effective communications.

 

I have been watching the videos and analyzing the body language of each candidate vying for their party’s presidential nomination. In reviewing the video of the recent CNN debate between Senator Clinton and Obama I noticed a distinct difference in how each candidate uses the fingers to make a point:

 

  • Sen. Clinton consistently pointed her finger directly at her audience.
  • Sen. Obama usually pointed his finger upwards or to the side.

This may seem subtle to some. And it may prove significant to others. And it may play a role in the outcome of the voting. We will see. We listen to what we see!

 

However, professional speech coaches agree that you should avoid literally pointing or poking your finger at someone. Here is a quote form Joan Detz, the author of “It’s Not What You Say, It’s How You Say It.”

 

“Don’t point at the audience. The simple truth is, no one likes to be pointed at.”

 

At this late date in a heated primary election campaign, Hillary Clinton is probably not listening to outside experts on body language and effective communication styles. She is relying on instinct and (unconsciously) responding in the heat of the moment. In my opinion, she does not respond effectively – especially with ter body language – when feels that she is being attacked or is having her proposals rejected. Who does? I don’t. Do you? Of course not. But we must be aware of how we physically react when we are attacked:

 

We listen with our eyes.

 

No matter what we say, people will remember what they see. We remember more of what we see than what we hear.

 

This is the image that plays back in my head when I see someone pointing their finger at the audience.

bill-clinton-points-finger-2.jpg

 

It is not a pretty picture. It will not win votes. It is not polite. Just ask your mother. She will tell you – and she will not point her finger at you!

When you give a speech or make a presentation you must present your point of view – that’s why you were invited to speak. To be effective you must state your point, present you case and back up your points and finally give your audience a call to action. Make you point. Point out how you differ from your opponent. Just remember not to point you finger at you audience!

They will get the point.

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Take Note!

obama-takes-notes-at-debate.jpg As I watched the televised debate between Senators Clinton and Obama, I was struck by one particular piece of “stage craft.” I found it to be annoying. It distracted my attention from what was actually being said. What was it?

Senator Obama was diligently writing notes every time that Senator Clinton spoke – at least during the first 45 minute segment. Why was he doing this?  Surely he had prepared his remarks and rebuttals ahead of time. At this point in the campaign, he had to have heard Senator Clinton’s arguments, stump speeches and 9-point plans ad nauseum. Very little new ground was being broken during the debate. So why was he so preoccupied with his note taking?

It’s simple really! The answer is, it was “staged!” Barack Obama wanted to avoid two things:

  1. Looking directly at Hillary Clinton as she spoke – I felt that his note-taking distracted my attention from her words.
  2. Reacting physically to her comments – he did not wish to convey his agreement with, surprise at or anger about any of her comments. His body language probably would have conveyed defensiveness and weakness had he not kept himself busy scribbling his notes as his opponent spoke.

Was this effective? Perhaps. Several professional observers have commented on Obama’s unconscious physical reactions when he is criticized. He winces noticeably. He tends to withdraw. He looks pained. He looks less than confident.

But the good news is… at least he stopped “raising his hand” asking permission from the moderator to speak! For that reason alone, the diligent note taking was an improvement.

Why does body language matter? Here’s why: Continue reading “Take Note!” »

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Defining Moments

“The Chinese symbol for adversity contains a symbol for opportunity. Therefore, adversity brings opportunity.”

– Anonymous

How do you rebound after 10 straight losses? Is it possible? Theoretically, yes.  Is it easy? Of course not. How do you do it? Stay in the game long enough to find your opportunity – and then seize the moment!

No doubt about it – Sen. Hillary Clinton’s campaign is on a losing streak. You can not “spin away” 10 consecutive losses. You can not discount the outcome of some state elections  as “not that important.” A caucus or a primary? It doesn’t matter. A loss is still a loss.

But there is always tomorrow. Another opportunity. A chance to gain a foot-hold. A chance to debate. A chance to turn her ship around. A chance to turn adversity into opportunity.

All eyes will be on Austin, TX – the scene of the next Democratic Party Debate.

More precisely, the eyes of the camera will be focused on the eyes, the hands, the posture of the candidates. It is my opinion that the outcome of tomorrow’s debate will be determined more by style than substance. And specifically, I predict that the outcome will be determined by how Senators Clinton and Obama master their body language during the debate.

The audience will be “listening with their eyes.”

We will not require a political analyst to tell us who won the debate. We can throw away the scorecard that tallies points scored on policy matters. The only points that matter will be how the candidates react to each other. Non-verbal reactions to each other.

We will “listen with our eyes.” We will determine the winner based upon what we “hear with our eyes.”

My advice to Senators Clinton and Obama: Spend more time preparing your non-verbal communications than in polishing your 9-point policy positions. The outcome of this debate will be determined by what the audience sees!

This has been the case – at least since the first televised Presidential Debate in 1960 between Kennedy and Nixon. The outcome was determined by a “close shave.”Future President Kennedy came across as a tanned, vigorous, confident leader. Then Vice President Nixon appeared to be hiding behind his “5 o’clock Shadow.”

Who can forget these images? Moments when non-verbal communication decided the outcome of the debate: Continue reading “Defining Moments” »

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How to Deal with Hecklers

Former President Clinton should take a few lessons from his spouse. One lesson that he needs to learn immediately is how to handle hecklers in the audience. She is very good at it. He is not. She turns a heckler’s taunts in into tumultuous applause – for her! He is lured by the heckler’s bait and turns their comments into hand-to-hand combat. She wins. He loses.

The former President always loses these arguments with hecklers. Unfortunately, his lack of discipline when it comes to dealing with hecklers and provocative statements may cost his spouse the nomination. Who wins these arguments? More importantly, who stands to lose as a result?

This morning’s headline, “Bill Spars with Obama Supporter” dominated the 24-hour news cycle. With only a few days until the next state primary elections, do you think that this was the headline that Senator Hillary Clinton’s campaign wanted to see? Of course not. If nothing else, the heckler – or rather, Bill Clinton’s reaction to the heckler – took the spotlight away from Sen. Clinton’s campaign. The focus was once again back on Bill. Not on Hillary. I am sure that she and her supporters were not pleased by this.

Who won the argument? Certainly not Bill Clinton. Certainly not Hillary Clinton’s campaign. The heckler succeeded in getting what he wanted – attention! Attention on him. Attention on President Clinton’s reaction to the argument. Attention directed away from Sen. Clinton’s campaign.

Do you see how hecklers can succeed in grabbing the spotlight? Do you see how easy it is to fall into their trap? Want to find out how to avoid taking their bait?

It’s easy. Hillary Clinton can show us how. Remember the hecklers in New Hampshire who carried signs and shouted, “Iron My Shirt!”? Let’s look at how Sen. Clinton handled that situation: Continue reading “How to Deal with Hecklers” »

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Less is More

“A speech should be as long as a piece of string – long enough to wrap up the package.”

– Anonymous

Read Patrick Healy’s NY Times article, “For Clinton the Speaker, the Smaller the Better” (Click here) for insight into how the venue (where a speech is given) determines the effectiveness of both the speaker and their message.

There are books titled “It’s Not What You Say, It’s How You Say It, and “It’s Not What You Say, It’s What People Hear.” But in his article, Healy draws a sharp contrast to Sen. Hillary Clinton’s shortcomings when she speaks in front of large audiences and her remarkable success in connecting with her audience in more intimate settings. Consider:

“Big rallies are clearly not her strength,” said one senior adviser, who spoke on condition of anonymity in exchange for a blunt assessment of his candidate. “She’s far better at town-hall meetings, round tables, smaller venues. The challenge for her is to connect with and inspire large audiences more than she does now.”

versus

Yet in intimate settings, like her visit on Monday to the Yale Child Study Center in New Haven, Mrs. Clinton comes across far more personably, listening and empathizing and on occasion showing her emotional side. Indeed, at the Yale center, where she volunteered in the early 1970s, she became teary as her old boss praised “the incomparable Hillary.”

I remember Senator Clinton’s “Listening Tour” of New York state when she first ran for Senator in 2000 – and it was a great success. Sen. Clinton is a very good listener – she shows empathy and people really feel that she cares about them and that they have been heard.

And to her credit, she has shown great improvement as a speaker in venues both big and small. However, in my opinion, she needs to improve two things: Continue reading “Less is More” »

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