Why do politicians fumble Q & A sessions?

Senator Hillary Clinton does it. Senator Barack Obama does it. Many people – not just politicians – do it.

What do they do? They stumble and fumble their answers during debates and Question & Answer (Q & A) sessions.

Why? Well, one easy answer is that they fail to make time to:

  1. Anticipate the questions that they will be asked.
  2. Formulate their answers to these questions – especially the “sticky” ones – the ones that will be repeatedly played on the 24-hour cable news stations and on the Social Media internet channels.
  3. Practice their answers – articulate them – speak them – master them – comunicate them.

As I write this, I have been packing my suitcase and listening to MSNBC repeatedly replaying Sen. Clinton’s crude, clumsy, possibly inflammatory response, ina USA Today interview, as to why she appeals to a broad-based coalition of voters. I lost count of the number of “Ahs,” “Ers,” and “Uhs” in her response.  (Click here to read the interview and also access the audio portion.) Why? Is this the image she really wants to project?

And, Sen. Obama also deserves criticism – why doesn’t he put more time into preparing for his debate performance? Why does he come across as “defensive” or “offended” when he is questioned about his core beliefs? Why does he find it so difficult to articulate his response to difficult questions? (Click here for a linkto an excellent video analysis of Sen. Obama’s weak spots during questioning.)

Surely, Sen. Obama knows that these questions are coming. Why doesn’t he put more time into preparing for them?

Surely, Sen. Clinton must know that her answers will be replayed constantly on TV, on YouTube, on the radio. Why doesn’t she put more time into crafting her response?

Why do they continue to fumble and stumble with their answers during Q & A?

It makes me uncomfortable when I listen to their answers. I have to turn away from the “train-wreck” that is about to occur during the debates – I see their blank stares forming, I feel their cold sweat soaking their shirts and blouses… Why? Why? Why?

Why do they make me feel so uncomfortable during their Q & A sessions? Why do I doubt what they say? Why do I question their core beliefs?

Which candidate am I to believe? The candidate who masterfully delivers their stump speech? Or the candidate who appears completely lost and confused when answering a direct question?

It’s the stumbling and fumbling that they go through trying to get the words out that causes me to feel so uncomfortable. And… I do not think that I am the only one who feels this way. How do you react?

Why don’t their trusted advisors take them aside and say, “Senator, it is time to prepare your responses. It’s time to rehearse. It’s time to practice voicing your answers- forming the words and speaking them out loud.”

Don’t fall into this trap! 

  • Anticipate the questions that you expect to be asked; especially the difficult ones!
  • Gather your thoughts and formulate your response. Put it in writing first if necessary.
  • Practice articulating your response. Say the words – speak them aloud. Record your response if at all possible.
  • Ensure that you have reserved enough time for these practice sessions.
  • Work with a speech coach or a trusted advisor.

Q & A usually comes at the end of a presentation. Make your last impression a favorable one. You never get a second chance to re-do your LAST impression. Make your LAST impression a positive, LASTING impression!

 

Defining Moments

“The Chinese symbol for adversity contains a symbol for opportunity. Therefore, adversity brings opportunity.”

– Anonymous

How do you rebound after 10 straight losses? Is it possible? Theoretically, yes.  Is it easy? Of course not. How do you do it? Stay in the game long enough to find your opportunity – and then seize the moment!

No doubt about it – Sen. Hillary Clinton’s campaign is on a losing streak. You can not “spin away” 10 consecutive losses. You can not discount the outcome of some state elections  as “not that important.” A caucus or a primary? It doesn’t matter. A loss is still a loss.

But there is always tomorrow. Another opportunity. A chance to gain a foot-hold. A chance to debate. A chance to turn her ship around. A chance to turn adversity into opportunity.

All eyes will be on Austin, TX – the scene of the next Democratic Party Debate.

More precisely, the eyes of the camera will be focused on the eyes, the hands, the posture of the candidates. It is my opinion that the outcome of tomorrow’s debate will be determined more by style than substance. And specifically, I predict that the outcome will be determined by how Senators Clinton and Obama master their body language during the debate.

The audience will be “listening with their eyes.”

We will not require a political analyst to tell us who won the debate. We can throw away the scorecard that tallies points scored on policy matters. The only points that matter will be how the candidates react to each other. Non-verbal reactions to each other.

We will “listen with our eyes.” We will determine the winner based upon what we “hear with our eyes.”

My advice to Senators Clinton and Obama: Spend more time preparing your non-verbal communications than in polishing your 9-point policy positions. The outcome of this debate will be determined by what the audience sees!

This has been the case – at least since the first televised Presidential Debate in 1960 between Kennedy and Nixon. The outcome was determined by a “close shave.”Future President Kennedy came across as a tanned, vigorous, confident leader. Then Vice President Nixon appeared to be hiding behind his “5 o’clock Shadow.”

Who can forget these images? Moments when non-verbal communication decided the outcome of the debate: Continue reading “Defining Moments” »