Getting the Competitive Edge in News Reporting

Gathering and reporting the news has always been a highly competitive business. It is cut-throat. The race to get “the scoop” or to “break the story” is how reputations are made.

Daily newspapers, weekly news magazines, the 6:00 PM network news, 24/7 cable news, the Internet. The medium changed. However, the way that news was gathered and reported did not change so much.

Until recently.

To properly report a story you had to be there. On-the-ground. Live and in-person. You needed access to your subjects (and their handlers) in order to obtain exclusive interviews. You needed to be present in order to report “leaks” from anonymous sources. The reason that reporters needed to be on the scene was to report the “back story” – the story behind the story.

But now there is a new story. And this time it is about the process of gathering and reporting the news:

“The Buzz on the Bus: Pinched, Press Steps Off” – This is the story in today’s New York Times.

Except… It was also the lead political story on the MSNBC website. And it had a prominent placement on The Drudge Report. And The Huffington Post and at least a half a dozen other Internet “news” sites.

Here is a brief excerpt from the NY Times piece written by Jacques Steinberg:

“Traveling campaign reporters say they try to do more than just regurgitate raw information or spoon-fed news of the day, which anyone who watches speeches on YouTube can do. The best of them track the evolution and growth (or lack thereof) of candidates; spot pandering and inconsistencies or dishonesty; and get a measure of the candidate that could be useful should he or she become president.

Deep and thoughtful reporting is also being produced by journalists off the trail. And some news organizations that can afford it are doing both. But the absence of some newspapers on the trail suggests not only that readers are being exposed to fewer perspectives drawn from shoe-leather reporting, but also that fewer reporters will arrive at the White House in January with the experience that editors have typically required to cover a president on Day 1.”

(Click here to view a slide show accompanying the NY Times article.)

So, today, many news reporters do not have to put up with inconvenient travel schedules, stripping down in order to pass through airport screening machines, fast-food diets, suspicious hotel accommodations and a noticeable lack of sleep. Their editors don’t even need to go to the expense of installing expensive connections to The Associated Press (AP) or Reuters. They just need a 24/7 broadband connection to The Drudge Report.

The Drudge Report is one of the most widely viewed Internet sites. Almost every political reporter maintains a constant connection to his site. And Matt Drudge does not even report! He collects the news stories that others report and he creates “headline links” to the original sources. The only editing that he does is to select the stories to place on his one-page website and to determine their placement or prominence.

And now, it appears, that many mainline media are “doing the Drudge.” They are populating their pages via “links” to the original reporting that others perform. They need news content that is constantly updated. However, the costs of actually going out into the field to gather reports are rapidly escalating at the same time that their subscription base and advertising revenue are in a precipitous free-fall.

So what can the media do? Create “links” to other media sites? This is not a blatant case of “passing off as their own” the original content that others create. After all, the original sources are always credited – and I hope compensated!

“The Medium is the message.”

Marshall McLuhan coined that phrase in 1964. That was at a time when the visual media, especially television was rapidly replacing newspapers, books and radio as the preferred medium for news and entertainment.

Perhaps now, 44 years later it is time to reapply this phrase to our analysis of news reporting – especially in the arena of politics. Continue reading “Getting the Competitive Edge in News Reporting” »

How are you known to your customers?

“The most valuable asset that any company has is its relationship with its customers. It’s not who you know; rather it is how you are known to them.”

– Theodore Levitt, Harvard Business School

I discovered this quote about 8 years ago and it has become my daily mantra. I strive to live by it’s principles.

So, this quote immediately came to mind when I heard the news that Governor Mitt Romney was suspending his campaign for the Republican Presidential nomination. How was Gov. Romney known to many voters? As a “flip-flopper”; someone who frequently changed his position on key issues.

It is one thing to change your position on an issue after receiving new information or after considerable thought and deliberation. Unfortunately, Gov. Romney seemed to change his position based up the audience that he was addressing or as a result of a recent poll that indicated that voters showed a preference for a different position.

Leaders do not listen to the latest poll results. They listen to their heart. They speak directly; not from both sides of their mouth on all sides of a core issue.

In an article on Politico.com, Mike Allen and Jonathan Martin wrote: Continue reading “How are you known to your customers?” »