Communications Boot Camp
“Performance feedback is not a synonym for criticism. It can be delivered without demoralizing the employee or breeding defensiveness.”
- DeAnne Rosenberg, Management Consultant
Last week, I had the opportunity to participate in a three-day workshop that helped me to assess and improve my communication skills. Prior to the workshop, I had a pretty high opinion of my presentation skills. Who was judging me? Certainly I was. And so was my audience. My evaluation sheets always showed very high marks. And yet, I felt that something was missing - that I could improve my delivery. But I couldn’t do it on my own. My ego wouldn’t allow it and I could not accurately critique myself. I needed a dispassionate observer - I needed a coach!
